- Training Courses
How Dwr Cymru Welsh Water Is Building Cyber Capability
SECTORS:
- CNI
- Utilities
- Water
The Challenge
Supplying over 828 million litres of water daily to 1.4 million homes and businesses, downtime isn’t an option for Dŵr Cymru Welsh Water. As cyber threats became more complex, Welsh Water recognised that resilience must go beyond systems, it must live in people too.
What we did
Welsh Water partnered with Cyber Innovation Hub to deliver OT102: Foundations of OT Cybersecurity (L1), a two-day, scenario-led course tailored to their context. The programme focused on frontline capability building, covering vulnerabilities, daily operations, attack methods, and response strategies. By working closely with Welsh Water before delivery, the training was made highly relevant, with examples and exercises shaped around their real-world environment.
The Result
The training gave Welsh Water staff the tools and confidence to act under pressure. “The course was highly relevant, engaging and expertly delivered,” said a Welsh Water spokesperson. “It provided essential knowledge to better safeguard our infrastructure.” Staff left with stronger awareness of OT risk, practical response skills, and the confidence to protect critical services. Welsh Water now recommends the course to other organisations seeking to strengthen OT cyber resilience.
“Participating in the OT102: Foundations of OT Cybersecurity course, delivered by Cyber Innovation Hub, strengthened our understanding of OT risks and practices. The programme was relevant and expertly delivered, equipping staff with knowledge to safeguard infrastructure. We recommend this course to organisations seeking greater resilience.” – Dŵr Cymru/Welsh Water
Let’s build cyber resilience together
- Training Courses
“Participating in the OT102: Foundations of OT Cybersecurity course, delivered by Cyber Innovation Hub, strengthened our understanding of OT risks and practices. The programme was relevant and expertly delivered, equipping staff with knowledge to safeguard infrastructure. We recommend this course to organisations seeking greater resilience.”
Let’s build cyber resilience together
From training to testing to innovation, if you’re building something that needs to stay secure, we’re ready to help you simulate, learn , and protect what matters.